Terms & Conditions

The rules that apply when you browse or buy from liorvenne.shop.

These Terms and Conditions govern your use of https://liorvenne.shop and any purchase you make from it. Please read them before placing an order.

Last updated: 16 September 2026

1. Agreement to these terms

By browsing this website, creating an account or placing an order, you agree to these Terms and Conditions and to our Privacy Policy and Refund and Returns Policy, which form part of them. If you do not agree, please do not use the site or place an order.

2. About us

This website is operated by [LEGAL ENTITY NAME], [REGISTERED ADDRESS] (registration number [COMPANY REGISTRATION NUMBER], tax identification number [VAT / TAX ID]).

You can reach us at hello@liorvenne.shop.

3. Eligibility

You must be at least 18 years old, and legally capable of entering into a binding contract, to place an order. If you are under 18, you may only order with the involvement of a parent or guardian. By placing an order you confirm that the payment method you use is yours, or that you are authorised to use it.

4. Products and descriptions

We describe every piece as accurately as we can, but please note the following:

  • Natural materials vary. Leather, cashmere and silk are natural materials; grain structure, tone and finish differ slightly from piece to piece, and leather develops a patina with wear.
  • Hand finishing. Pieces are finished by hand in small runs, so minor variations in stitching and measurement are normal and are not defects.
  • Colour on screen. Colours depend on your display and its calibration; a shade may look slightly different on your screen from the physical piece.
  • Availability. Because we produce in limited runs, items can sell out. We reserve the right to correct pricing, description or availability errors, and to withdraw any item from sale.

5. Pricing, currency and taxes

  • All prices are shown in US dollars (USD).
  • Prices are shown exclusive of any import duties or taxes levied by the destination country, unless stated otherwise at checkout.
  • Shipping to you is complimentary on every order.
  • We may change prices and promotions at any time. The price that applies to your order is the price displayed at the moment you complete checkout.
  • Where a price error is obvious and material, we may decline or cancel the order under section 6 and refund you in full.

6. Orders and acceptance

Your order is an offer to buy. It is accepted, and a contract is formed between us, when we dispatch the item and send you a dispatch confirmation — not when you place the order or when your payment is authorised. An automated order acknowledgement email is not acceptance.

We may decline or cancel an order, and refund any amount already taken, where:

  • The item is no longer available, or a pricing or description error has occurred.
  • We cannot verify your delivery address, contact details or payment authorisation.
  • The order appears to be fraudulent, abusive, or placed for resale in breach of these terms.
  • Delivery is not possible to the destination you have given.
  • A legal or regulatory restriction prevents us from supplying the item.

7. Payment

Payment is taken at checkout and is processed by an independent payment provider. We do not receive or store your full card number or banking credentials. The payment methods available to you are those displayed at checkout at the time of your order; we may add or remove payment methods at any time.

Where your payment provider requires it, we may carry out additional verification before dispatch. Orders subject to verification may take additional time.

8. Shipping, delivery, risk and title

  • Shipping is complimentary worldwide, by express service.
  • We dispatch from our atelier within 2 business days of accepting your order, and we email you a tracking reference when the parcel leaves us.
  • Delivery times after dispatch depend on the destination and on the carrier, and are estimates rather than guaranteed dates.
  • Import duties, customs charges and local taxes levied by the destination country are your responsibility unless stated otherwise. We cannot control delays caused by customs clearance.
  • Risk in the goods passes to you on delivery. Title to the goods passes to you when we have received payment in full.
  • If a parcel is lost in transit, contact us and we will investigate with the carrier and, where the parcel cannot be located, arrange a replacement or refund.

9. Returns and refunds

Returns are governed by our Refund and Returns Policy, which forms part of these terms. In summary: you have 30 days from delivery to return unworn items in their original condition, and a prepaid return label is included with every order.

10. Promotions and discount codes

Discount codes are single-use unless stated otherwise, cannot be combined unless we say so, have no cash value, and cannot be applied to an order already placed. A code may be withdrawn or invalidated where we have reasonable grounds to believe it has been shared publicly, obtained improperly, or used in breach of these terms. Where a promotion has specific conditions, those conditions prevail for that promotion.

11. Intellectual property

All content on this website — the brand name and logo, product photography, written copy, page design and source code — is owned by us or licensed to us, and is protected by intellectual property law. You may view and print pages for your own personal, non-commercial use. You may not reproduce, distribute, modify, scrape or use our content commercially without our prior written permission.

12. Acceptable use

You agree not to:

  • Use this website for any unlawful purpose, or in breach of any applicable regulation.
  • Attempt to gain unauthorised access to any part of the site, its servers, or any connected system.
  • Introduce malware, or interfere with the operation, security or availability of the site.
  • Use automated means to scrape, harvest or systematically extract content, prices or product data.
  • Impersonate another person, or misrepresent your affiliation with any person or organisation.
  • Place orders in bad faith, or repeatedly refuse deliveries.

13. Third-party links and services

This website may link to third-party sites, and relies on third-party services such as hosting, payment processing, and delivery. Those third parties are independent of us; we are not responsible for their content, their availability, or their own terms and privacy practices. Your use of a third-party service is governed by that provider’s terms.

14. Disclaimer of warranties

We provide this website on an “as available” basis. To the fullest extent permitted by law, we do not warrant that the site will be uninterrupted, error-free or free of harmful components, or that the content on it is complete or current. This does not affect the statutory warranties that apply to the goods we sell, or any right you have if goods are not as described, not fit for purpose, or not of satisfactory quality.

15. Limitation of liability

To the fullest extent permitted by law, our total liability arising out of or in connection with any order is limited to the amount you actually paid us for that order. We are not liable for indirect or consequential losses, loss of profit, loss of opportunity, or loss of data.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be excluded or limited.

16. Indemnification

You agree to indemnify us against claims, losses, liabilities and reasonable costs arising from your breach of these terms, your misuse of the website, or your infringement of the rights of any third party.

17. Governing law and jurisdiction

These terms are governed by the laws applicable in the jurisdiction in which our registered office is located, and the courts of that jurisdiction have exclusive jurisdiction over any dispute, except that nothing in this clause deprives you of the protection of the mandatory consumer law of the country in which you habitually reside, or of your right to bring proceedings there.

18. Changes to these terms

We may amend these terms from time to time. The version published on this page, with the date shown at the top, is the version in force. The terms that apply to your order are those in force at the moment you place it.

19. Severability and entire agreement

If any provision of these terms is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force. These terms, together with our Privacy Policy and Refund and Returns Policy, constitute the entire agreement between us in relation to your use of this website and any order you place.

20. Contact

Questions about these terms, or about an order: hello@liorvenne.shop. Our client care team answers Monday to Friday, 9:00–18:00 CET.